Testimonials

 

What the clients say about us

Just for your information I received a text message from the group today…. Having a fantastic time and the guides are awesome…. Thank You so much !!!!!!

Kerrie - New South Wales

 

Firstly we would like to thank you, for the excellent organisation of our China Tour. We had a wonderful experience/journey in China All of the guides and drivers were wonderful, and take their job very seriously and look after you so well, (we felt like royalty, having all this care and attention for just the two of us). We had a wonderful and very memorable cruise on the Yangtze, which was made all the more special and comfortable due to being upgraded to a suite, along with all the trimmings that came with the upgrade, it was excellent and I want to thank you for making our journey so enjoyable, so organised and hassle free.

Trish & Craig - Queensland

 

Thank you for your arrangement and we have had a lovely time in Beijing. The local guide is absolutely wonderful. The hotel is great and the tours are perfect. And thank you for even sort out the weather of Beijing which is pretty impressive!

Vivien - New South Wales

 

My mother and I had an amazing time throughout the entire trip. We want to express our sincere appreciation to yourself, Imperial China Tours. Everything ran smoothly and as planned and the itinerary worked perfectly for us. Our guides and drivers were considerate and professional. The guides were particularly helpful and thoughtful in relation to my mother who was not quite as robust as when I had first booked the tour. Maggie, your representative in China, phoned us 4 times during our tour to ask us if we were happy with the tour arrangements and guides etc, which we thought was very attentive. We were very happy with the meals and the opportunity to enjoy traditional meals using local ingredients at local restaurants in each area. The quality of food was extremely high. We were very happy with the hotel accommodation and accompanying meals.

Jenny - Queensland

 

Just got back to Berlin a few days ago and started running again, Gyda and I just want to send you a short note to thank you for the wonderful tour, your organization has been super and the local guides and especially Mr Mi were wonderfully helpful and the extra wine and drinks at the farewell dinner were greatly welcomed by the participants.

Howard - Berlin Germany

 

This is an embarrassingly overdue letter of thanks to you both for your individual and collective responsibilities for making our Trans-Siberian trip in July such a fabulous success! Tony - all of our arrangements were 'spot-on' and went without a hitch. Ju - how can we thank you? What a fantastic holiday! I can only imagine the exquisite frustrations you endured to get us all onto the Zarengold! For that, in ignorance, and your wonderous enthusiasm and professionalism which didn't ever crack as you found yet another solution to that 'problem' and managed to keep us all happy - THANK YOU!! For just being there and taking the time to come and meet us - a treat for me especially as I have had your praises sung to me for quite some time now (I do understand why at last) - THANK YOU!! Thanks Ju - you are every bit as wonderful as Gabbie told me.

Betty - New South Wales

 

I've just heard briefly from my client K. C (she's still mid trip but has finished her China tour) and said that everything was delightful and she had a brilliant time in China. I only ever receive wonderful feedback from people we've booked through you so I thought you might like to know. Thank you so much for being reliable, efficient and always providing great service to us and our clients. We appreciate it.

Michelle - New South Wales

 

Debbie & myself would like to commend you & your staff on the huge success of our ‘Very Grand Tour’ of China/Tibet. We could not have chosen a better Company or people to deal with, the level of service from you personally, your local staff & your operators/guides overseas were of the highest caliber – you truly exceeded all our expectations. As you well know we had tendered our trip to five different agencies, you alone were the fastest to respond to our enquiries, continuously provided excellent advice/suggestions (your local knowledge of China was encyclopedic) & maintained constant communications with us. We never felt anything but the utmost confidence with you & your Company (even though living in Adelaide we had never met you or your staff & only communicated by email/phone), nothing was ever too difficult a request, you never ceased to impress us with your commitment to the highest level of service. We would like to say a very big thank you for planning such a fabulous trip & taking such great care of us. We both have not been able to stop talking so highly of you and your Company since we have returned.

Angelo & Debbie - South Australia

 

We returned yesterday (a group of 16 from Adelaide) from a 3 week tour in China and we wanted to pass on that it was all excellent and we particularly wanted it to be noted that our guide William was superb.

Lee & Greg - South Australia

 

We have been meaning to write and say thank you for organising everything so splendidly. It was a wonderful holiday, very informative, and sometimes a great adventure. And without you we would never have considered going to those particular places (if we could ever have found them). Truly an adventure to remember!

John & Sally - New South Wales